AIRLINES
Barbara Webster
Senior Director, Emergency Response & Business Continuity
Spirit Airlines, Inc.
2800 Executive Way
Miramar, FL 33025
Barbara.Webster@spirit.com
Susanna Halonen-Manner
Vice President, Emergency Response,
Communications Department,
Norwegian Air Shuttle ASA
Snarøyveien 36, 1364 Fornebu, Norway
Susanna.Halonen-Manner@norwegian.com
Karie Lardon
Sr. Director Preparedness & Risk Management
Communication & Outreach
Southwest Airlines
2702 Love Field Drive
Dallas, TX 75235
karie.lardon@wnco.com
Richard H. Accordino
Director, Emergency Response and Business Continuity Planning
United Airlines
233 South Wacker Dr. – 16th Floor
Chicago, IL 60606
rich.accordino@united.com
Pamela Cecil Pullen
UPS Air Region Health & Safety Manager
1400 N. Hurstbourne Pkwy
Louisville, KY 40223
pamelacecilpullen@ups.com
AIRPORTS
Ray Fitzgerald
Business Resilience Manager
Business Resilience
Heathrow Airport
The Compass Centre, Nelson Road
Hounslow, Middlesex, TW6 2GW
Ray_Fitzgerald@heathrow.com
Frank Ciaccio
Division Manager (Interim)
Emergency management Coordinator
Safety & Emergency Management Division
Houston Airport System
4500 Will Clayton Parkway
Houston, TX 77032
frank.ciaccio@houstontx.gov
CONSULTANTS
John McDonald
Founder
Caeli Communications
2733 N. Power Rd., STE 102, #426
Mesa, AZ 85215-1683
John@caelicomms.com
Greg Feith
President
Air Crash Detective
11705 Airport Way – Suite 300
Broomfield, CO 80021
crashdetective@msn.com
CORPORATE OPERATORS
Mark S. Chaney, CAM
Sr. Director, Aviation Services
Coca Cola Consolidated, Inc.
4690 First Flight Drive
Charlotte, NC 28208
mark.chaney@ccbcc.com
INSURANCE BROKERS
Brian Glod
Managing Director
MARSH Aviation
Marsh & McLennan Companies
1166 Ave. of the Americas
New York, NY 10036
Brian.glod@marsh.com
Joseph P. Taccetta, Esq.
Executive Vice President
JLT Aerospace (North America), Inc. | JLT Specialty USA
400 Park Avenue, 15th Floor
New York, NY 10022
joe.taccetta@jltaerospace.com
INSURANCE COMPANIES
Noreen Brogan, Esq.
AIG
Vice President – Airline Claim Manager
AIG Aerospace Insurance Services, Inc.
Northpark Town Center
1200 Abernathy Road, N.E., Building 600
Atlanta, GA 30328
noreen.brogan@aig.com
Tracey Campbell, Esq.
Senior Vice President – Airline Practice Leader
Global Aerospace Inc.
One Sylvan Way
Parsippany, NJ 07054
tcampbell@global-aero.com
Peter Guy
VP, Claims Leader-Aviation
QBE North America
210 Interstate North Parkway, Suite 400
Atlanta, GA 30339
peter.guy@us.qbe.com
Sherry J. Ortiz, Esq.
Senior Vice President
Claims Division Manager
USAIG United States Aircraft Insurance Group
1 California Street, Suite 600
San Francisco, CA 94111
Sherry.Ortiz@usaig.com